Description:
We are seeking a highly motivated and experienced Engagement Manager to join our dynamic team. As an Engagement Manager, you will play a crucial role in managing client relationships and ensuring the successful delivery of projects. The ideal candidate will possess a unique blend of project management expertise, client engagement skills, and a strategic mindset
Requirements:
- Education and Experience: a Bachelor's degree in Business or Project Management is required, with proven experience in managing projects and leading cross-functional teams
- Project Management Skills: Proficiency in methodologies like Agile and experience in creating and managing project plans, timelines, and budgets are essential
- Communication and Client Management: Excellent verbal and written communication skills, strong presentation abilities, and a proven track record in building and maintaining client relationships
- Strategic Thinking and Leadership: Ability to understand the client's business, align project goals with broader objectives, and lead teams effectively
- Financial and Analytical Skills: Budgeting and financial tracking proficiency, along with analytical thinking and problem-solving skills.
- Stakeholder Management and Technology Proficiency: Engaging with stakeholders, staying updated on industry trends, and leveraging technology for efficient collaboration
- Adaptability and Problem-Solving: Flexibility in adapting to changing project requirements and a proactive approach to identifying and resolving issues
Job Responsibilities:
- Client Relations: Build and maintain strong client relationships, addressing needs and concerns
- Project Oversight: Develop and manage project plans, ensuring timely and within-scope delivery
- Team Leadership: Lead cross-functional teams, fostering collaboration and resolving conflicts
- Financial Management: Track project budgets, monitor expenses, and provide timely financial reporting
- Strategic Planning: Align project goals with client objectives and identify growth opportunities
- Risk Management: Identify and mitigate project risks, ensuring successful outcomes
- Quality Assurance: Implement processes to meet or exceed client expectations and foster improvement
- Stakeholder Engagement: Engage with internal and external stakeholders, managing expectations
- Technology Utilisation: Leverage project management tools for efficient collaboration and stay informed about industry trends
- Communication Skills: Effectively communicate project updates and insights to clients and teams
- Adaptability: Adapt to changing project requirements, embrace innovation, and navigate ambiguity
- Problem-Solving: Analyse and resolve issues promptly, encouraging a proactive approach within the team
What we offer:
Join NST Security as an Engagement Manager and experience a host of benefits. Engage in impactful projects and enjoy career growth opportunities with a competitive compensation package and comprehensive benefits. Immerse yourself in our innovative work environment, fostering collaboration, and inclusive team culture. Seize professional development through ongoing training and maintain a healthy work-life balance. Your dedication will be recognised through our employee recognition programs, contributing to a culture of appreciation. NST Security is committed to diversity and inclusion, inviting you to join a team that celebrates differences. If you seek a company valuing talent, innovation, and personal growth, NST Security awaits you on our mission to redefine security solutions